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Terms of Service

Last updated: July 25, 2026

1. Agreement to these terms

By using the Zaestro website or engaging our services, you agree to these terms. If you do not agree with them, please do not use the site or our services.

2. What we do

Zaestro designs and builds websites and platforms, develops custom software and integrations, implements CRM and automation, and plans and runs digital acquisition campaigns.

The scope, deliverables, timeline and price of any engagement are defined in the individual proposal or service agreement for that project. Nothing on this website constitutes an offer or a fixed price.

3. Use of this website

You agree to use this website lawfully. You must not:

  • Use it in a way that breaches applicable law
  • Attempt to gain unauthorised access to our systems
  • Scrape or extract data by automated means
  • Submit harmful, misleading or malicious content through our forms

4. Intellectual property

The content of this website — text, graphics, logos, design and code — belongs to Zaestro and is protected by intellectual property law. You may not reproduce or create derivative works from it without written permission.

For client projects, ownership of the deliverables transfers to the client on full payment, as set out in the project agreement. Domains, hosting accounts, advertising accounts and CRM instances are created in the client's name. We retain the right to reference the work publicly only where the client has agreed to it.

5. No guarantee of results

We work to deliver results, but commercial outcomes depend on factors outside our control — your market, your competition, your offer, your pricing and how quickly your team responds to opportunities.

We do not guarantee specific traffic volumes, lead volumes, conversion rates, rankings or revenue. Any figures discussed in conversation or in a proposal are estimates based on experience, not commitments.

6. Client responsibilities

Projects depend on you providing content, access, approvals and feedback within reasonable time. Where a delay on your side extends a timeline, the timeline moves accordingly.

You are responsible for the accuracy and legality of the material you ask us to publish, and for holding any licences your business requires.

7. Payment

Fees, instalments, billing cycles and any refund conditions are set out in the individual agreement for the project. Work may be paused where an invoice remains unpaid past its due date.

Third-party costs — advertising budget, hosting, licences, domain fees — are separate from our fees unless the agreement expressly states otherwise.

8. Limitation of liability

To the maximum extent permitted by law, Zaestro is not liable for indirect, incidental, special or consequential damages arising from the use of our website or services. Our total liability in relation to an engagement will not exceed the fees paid to us for that engagement in the twelve months before the claim.

9. Termination

Either party may end an engagement in accordance with the applicable agreement. On termination, you are due everything already produced and paid for, and we are due payment for work already delivered. We may also withdraw access to this website from anyone who breaches these terms.

10. Governing law

These terms are governed by the laws of the State of New York, United States, except where the individual project agreement specifies otherwise — for instance for a project contracted in Brazil under Brazilian law.

11. Changes to these terms

We may update these terms. Changes take effect when published on this page. Continuing to use the site or our services after that constitutes acceptance.

12. Contact

For questions about these terms, write to us at [email protected].